Privacy Policy

01Overview

We collect only the information needed to sell and deliver products, support customers, and run the site. We don’t sell personal information.

02Information we collect

Information you give us

• Order details: name, email address, billing country, and the products purchased.
• Support requests and messages you send us.
• Your email address if you subscribe to the newsletter.

Information collected automatically

• Basic usage data such as pages visited, device type, and approximate location, used to understand and improve the site.
• Download activity for purchased files, used to secure links and prevent abuse.

Payment card details are collected and processed directly by our payment provider and never stored on our systems.

03How we use it

• To process orders and deliver download links.
• To provide support and send important order or product-update notices.
• To send the newsletter, if you’ve opted in. Every email includes an unsubscribe link.
• To keep the site secure and prevent fraud.

04Service providers

We share information only with providers that help us operate — for example payment processing, hosting and database services, and email delivery — and only as needed for those services.

05Retention

We keep order records for as long as needed to provide re-downloads and meet tax and accounting obligations. Support messages are kept for as long as we need them to answer you and keep our records. You can unsubscribe from the newsletter at any time.

06Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. Email support@systemandsupply.com and we’ll respond within 30 days.

07Cookies and local storage

We use essential browser storage to keep your cart and checkout working, and privacy-friendly analytics to understand site usage. We do not use advertising trackers.